( one path, stage by stage )
Website first. Then the rest.
Everything is one path. The website comes first and has to pay for itself. Only then do we build the rest, one stage at a time.
1
Stage 1: the website
What it does
A fast site that turns visits into enquiries. Clear proof, one call to action, a short form, pages Google and assistants can quote.
What changes
Visitors can see your services, recent work and how to get in touch.
What it connects to
Works with your phone, inbox, Google profile and social pages.
2
Stage 2: enquiry handling
What it does
Instant reply across SMS, WhatsApp, email, Instagram DMs and Facebook Messenger. Every thread logged in one place.
What changes
You spend less time checking separate inboxes and typing the same replies.
What it connects to
Connects to SMS, WhatsApp, email, Instagram and Messenger.
3
Stage 3: booking and reminders
What it does
Live times the visitor can book, with reminders by text and email and a one-tap move or cancel.
What changes
Customers can choose an available time and receive a reminder before their appointment.
What it connects to
Connects to your calendar and booking rules.
4
Stage 4: reviews and repeat custom
What it does
Each finished job triggers a review request, and each customer gets timed nudges to return.
What changes
Review requests and follow-ups go out on the schedule you set.
What it connects to
Connects to Google reviews and your customer list.
5
Stage 5: CRM and internal admin
What it does
Every lead, job and message in one simple record. Quotes, invoices and follow-ups tracked to a plan.
What changes
You can check outstanding quotes, invoices and follow-ups in one place.
What it connects to
Connects to your invoicing and records.
6
Stage 6: phone handling
What it does
Out-of-hours call handling that records a message and gives callers a next step.
What changes
You can review logged calls and messages when you are available.
What it connects to
Connects to your mobile and call log.
A 15 minute call. We reply within one working day.